{"id":647,"date":"2026-06-16T23:39:46","date_gmt":"2026-06-16T22:39:46","guid":{"rendered":"https:\/\/staging.loja-horeca.finisterra.pt\/privacy-policy\/"},"modified":"2026-08-14T19:28:47","modified_gmt":"2026-08-14T18:28:47","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/loja-horeca.finisterra.pt\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<p><strong>Finisterra, Lda.<\/strong> respects your privacy, and this Privacy Policy describes who we are, the purposes for which we use your personal data, the legal grounds for doing so, who we share it with, how long we retain it, your rights, and how to contact us to exercise those rights!<\/p>\n<h2>Who is responsible for processing your personal data?<\/h2>\n<p>With regard to contacts with the data subject, use of the <em>website <\/em>loja-horeca.finisterra.pt, social media, and the contractual relationships established, the party responsible for processing your personal data is <strong>Finisterra, Lda.<\/strong>, Tax <strong>ID (NIF)<\/strong> 509515096, with registered office at Centro de Depura\u00e7\u00e3o e Distribui\u00e7\u00e3o de Bivalves, Porto da Baleeira, Parcela 1, 8650-368 Sagres \u2013 Portugal, phone number 910 673 000, email address <a href=\"mail&#116;&#111;&#58;&#108;&#111;&#106;&#97;&#x2e;&#x68;&#x6f;&#x72;&#x65;&#x63;&#x61;&#x40;&#x66;inis&#116;&#101;&#114;&#114;&#97;&#46;&#112;&#x74;\">&#x6c;&#111;&#106;a&#x2e;&#x6f;&#110;l&#x69;&#x6e;&#101;&#64;f&#x69;&#110;&#105;s&#x74;&#x65;&#114;r&#x61;&#x2e;&#112;&#116;<\/a>, hereinafter referred to as \u201c<strong>Finisterra<\/strong>\u201c.<\/p>\n<h2>What personal data do we process and from whom?<\/h2>\n<p>We only collect the personal data that is necessary for the respective purposes; unnecessary or superfluous data is not collected.<\/p>\n<p>We collect, retain and may process the following general personal data: name, phone number, <em>email<\/em> address, home address.<\/p>\n<p>Regarding suppliers, suppliers\u2019 employees, partners and partners\u2019 employees, we may collect tax data, bank account details (NIB\/IBAN), the role held within the legal entity, <em>email<\/em> address and phone number.<\/p>\n<p>We may also collect information regarding the type of <em>browser <\/em>and computer used, technical information about how you connect to the <em>website<\/em>, namely the operating system and method of <em>internet <\/em>access.<\/p>\n<h2>How do we collect your data?<\/h2>\n<p>We collect your personal data directly: through the contact form you fill in on our <em>website<\/em>, when you request <em>newsletters <\/em>or information about <strong>Finisterra\u2018s <\/strong>activities, or when you contact us by phone, <em>email <\/em>or social media.<\/p>\n<h2>For what purposes do we process your personal data?<\/h2>\n<ul>\n<li>To respond to information requests from potential customers or customers;<\/li>\n<li>To manage the pre-contractual and contractual relationship with potential customers and customers: to enter into, perform and fulfil purchase and sale, supply and service agreements;<\/li>\n<li>To comply with legal obligations, namely towards public authorities;<\/li>\n<li>For invoicing;<\/li>\n<li>To respond to requests and complaints;<\/li>\n<li>To manage the content of our <em>website <\/em>and social media;<\/li>\n<li>To send <em>newsletters<\/em>, advertising and promotional campaigns, and information about new product and service offers \u2013 duly consented to by the data subject prior to sending;<\/li>\n<li>To manage the relationship with suppliers and partners.<\/li>\n<\/ul>\n<p>For matters beyond those described above, <strong>we will always request your consent<\/strong> to process your personal data.<\/p>\n<p>You may withdraw your consent by simply sending an <em>email <\/em>to <a href=\"&#x6d;&#x61;&#105;l&#x74;&#x6f;&#58;lo&#x6a;&#x61;&#46;h&#x6f;&#x72;&#101;&#99;a&#x40;&#x66;&#105;n&#x69;&#x73;&#116;&#101;r&#x72;&#x61;&#46;p&#x74;\">&#108;&#111;&#x6a;&#x61;&#46;&#104;&#x6f;&#x72;&#101;&#99;&#x61;&#x40;&#102;&#105;&#x6e;&#x69;&#115;&#116;&#x65;&#x72;&#114;&#97;&#x2e;&#x70;&#116;<\/a> or a letter to:<br \/>Finisterra, Sagres, 8650-368, Algarve, Portugal \u2014 Attn: Data Protection Officer<\/p>\n<h2>What are the legal grounds for processing?<\/h2>\n<p>a) Carrying out pre-contractual steps at the data subject\u2019s request and\/or performance of the contract concluded between the parties;<br \/>b) Compliance with legal obligations;<br \/>c) Legitimate interests pursued by <strong>Finisterra<\/strong>;<br \/>d) Consent of the data subject, where none of the legal grounds above apply.<\/p>\n<h2>How long do we retain your information?<\/h2>\n<p>Your personal data is stored on protected IT systems, hosted on servers of trusted service providers dedicated to hosting and managing the website, subject to appropriate security measures.<\/p>\n<p>We retain your data only for the period necessary for the purposes that justified its collection, or for the legally required periods. Specifically: <\/p>\n<ul>\n<li>Data contained in invoices and accounting records: retained for the applicable legal period (currently 10 years, under applicable commercial and tax legislation);<\/li>\n<li>Data of customers and potential customers: retained for the duration of the business relationship and for an additional period necessary to comply with legal obligations or to defend rights in the event of a dispute;<\/li>\n<li>Data collected via contact forms or newsletter subscriptions: retained until consent is withdrawn or for as long as necessary for the purpose that motivated the collection.<\/li>\n<\/ul>\n<p>Once the applicable periods have elapsed, the data will be destroyed or irreversibly anonymised.<\/p>\n<h2>Who do we share your data with?<\/h2>\n<p class=\"font-claude-response-body break-words whitespace-normal\" data-sourcepos=\"31:1-31:124;2215-2338\">We may share your personal data with third parties that provide services essential to our business, namely:<\/p>\n<ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\" data-sourcepos=\"33:1-38:120;2340-2786\">\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"33:1-33:72;2340-2411\"><strong>PTISP<\/strong>, responsible for website hosting and backup;<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"34:1-34:56;2412-2467\">invoicing and accounting service providers;<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"35:1-35:58;2468-2525\">payment processing service providers;<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"36:1-36:55;2526-2580\">shipping and delivery companies;<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"37:1-37:86;2581-2666\">website traffic analysis and spam\/abuse protection service providers.<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"38:1-38:120;2667-2786\">prestadores de servi\u00e7os de an\u00e1lise de tr\u00e1fego do website e de prote\u00e7\u00e3o contra spam\/utiliza\u00e7\u00e3o abusiva de formul\u00e1rios.<\/li>\n<\/ul>\n<p class=\"font-claude-response-body break-words whitespace-normal\" data-sourcepos=\"40:1-40:175;2788-2962\">These third parties process the data solely and exclusively on our behalf, under a written contract that ensures compliance with the GDPR and Law No. 58\/2019, of 8 August.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\" data-sourcepos=\"42:1-42:295;2964-3258\">Finisterra implements appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, loss or destruction, including access control, password use, encryption where applicable, and system monitoring.<\/p>\n<h2 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\" data-sourcepos=\"46:1-46:67;3265-3331\">Are there international data transfers?<\/h2>\n<p class=\"font-claude-response-body break-words whitespace-normal\" data-sourcepos=\"48:1-48:235;3333-3567\">Some of the services we use \u2014 namely website traffic analysis and anti-spam tools (provided by Google) \u2014 may involve transfers of personal data outside the European Economic Area.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\" data-sourcepos=\"50:1-50:280;3569-3848\">In such cases, the appropriate safeguards provided for under the GDPR are adopted, namely the Standard Contractual Clauses approved by the European Commission, or other legally recognised mechanisms that ensure a level of protection equivalent to that guaranteed within the European Union.<\/p>\n<h2 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\" data-sourcepos=\"54:1-54:39;3855-3893\">Do we use cookies?<\/h2>\n<p class=\"font-claude-response-body break-words whitespace-normal\" data-sourcepos=\"56:1-56:242;3895-4136\">The website uses technical cookies and, where applicable, analytics and marketing cookies. For more information about the cookies used, their purposes and how to manage them, please see our <a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"https:\/\/loja-horeca.finisterra.pt\/en\/cookies-policy\/\">Cookies Policy<\/a>. <\/p>\n<h2>What are your rights?<\/h2>\n<p>You have the right to access, rectify, erase, restrict processing, object to processing, and data portability. You may exercise these rights by email to <a href=\"&#109;&#x61;&#105;&#x6c;t&#x6f;:&#108;&#x6f;&#106;&#x61;&#46;&#x68;o&#114;&#x65;&#99;&#x61;&#64;&#x66;i&#110;&#x69;&#115;&#x74;e&#x72;r&#97;&#x2e;&#112;&#x74;\">&#108;&#x6f;&#106;&#x61;&#46;&#x6f;&#110;&#x6c;&#105;&#x6e;&#101;&#x40;&#102;&#x69;&#110;&#x69;&#115;&#x74;&#101;&#x72;&#114;&#x61;&#46;&#x70;&#116;<\/a> or by letter to Finisterra, Sagres, 8650-368, Algarve, Portugal \u2014 Attn: Data Protection Officer. <\/p>\n<h2>Can you file a complaint?<\/h2>\n<p>Yes. In Portugal, the competent supervisory authority is the Comiss\u00e3o Nacional de Prote\u00e7\u00e3o de Dados (CNPD) \u2014 Av. D. Carlos I, n.\u00ba 134, 1200-651 Lisboa. More information at <a href=\"https:\/\/www.cnpd.pt\">www.cnpd.pt<\/a>.<\/p>\n<h2>Are there automated decisions?<\/h2>\n<p>At present, there is no processing involving automated decision-making, including <em>profiling<\/em>.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Note<\/strong>: This Policy may be updated periodically. We recommend reviewing it regularly. <\/p>\n<p><em>Last updated: 13-07-2026<\/em><\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Finisterra, Lda. respects your privacy, and this Privacy Policy describes who we are, the purposes for which we use your personal data, the legal grounds for doing so, who we share it with, how long we retain it, your rights, and how to contact us to exercise those rights! Who [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-647","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/loja-horeca.finisterra.pt\/en\/wp-json\/wp\/v2\/pages\/647","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/loja-horeca.finisterra.pt\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/loja-horeca.finisterra.pt\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/loja-horeca.finisterra.pt\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/loja-horeca.finisterra.pt\/en\/wp-json\/wp\/v2\/comments?post=647"}],"version-history":[{"count":15,"href":"https:\/\/loja-horeca.finisterra.pt\/en\/wp-json\/wp\/v2\/pages\/647\/revisions"}],"predecessor-version":[{"id":668,"href":"https:\/\/loja-horeca.finisterra.pt\/en\/wp-json\/wp\/v2\/pages\/647\/revisions\/668"}],"wp:attachment":[{"href":"https:\/\/loja-horeca.finisterra.pt\/en\/wp-json\/wp\/v2\/media?parent=647"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}